FAQ

Find answers to common questions about billing, water service, water quality, community updates, and contacting Lake Section Water Company.

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You can contact Lake Section Water Company by calling (575) 824-4731.

You may also visit the Contact page for the office address, email address, and business hours.

For leaks, outages, or urgent water issues, please call Lake Section Water Company directly at (575) 824-4731.

Website messages and email may not be monitored immediately, so urgent water issues should be reported by phone.

Payments may be made by credit card, check, money order, or cash.

Customers may pay their bill by mailing their payment with their statement, visiting the Lake Section Water Company office in person, or calling the office to pay by credit card.

For current payment options, account balances, or billing questions, please contact the office directly.

Online payment is not yet available through this website.

Lake Section Water Company expects to add online payment options in the future.

A higher-than-usual water bill may be caused by increased usage, irrigation, a running toilet, or an undetected leak on the customer’s side of the meter.

Customers may want to check toilets, faucets, irrigation lines, outdoor hose bibs, and damp areas around the property. If you have questions about your bill or usage, please contact Lake Section Water Company directly.

To start water service, please contact Lake Section Water Company directly at (575) 824-4731.

The office can provide current requirements, forms, and account setup information.

To stop water service, please contact Lake Section Water Company directly at (575) 824-4731.

The office can provide instructions for closing or transferring service.

Water quality information is available on the Water Quality page. You may also contact Lake Section Water Company for current water quality report information.

Customers can help conserve water by taking shorter showers, turning off water while brushing teeth or shaving, running full laundry and dishwasher loads, watering landscaping only when needed, and checking toilets, faucets, and irrigation lines for leaks.

Small changes around the home can help reduce water use and support responsible use of local water resources.

Community notices are posted on the Community Notes page. Recent updates may also appear on the homepage.

If you have a question that is not answered here, please contact Lake Section Water Company directly. For billing questions, service requests, leaks, outages, or urgent water issues, please call (575) 824-4731.

Need Help with Your Water Service?

For billing questions, service requests, leaks, outages, or urgent water issues, please call Lake Section Water Company directly.

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